For custom carpet projects, stable product quality and on-time delivery are the core demands of global retailers and engineering partners. Tianjin Golden Starfish Technology Co., Ltd. has built a full-process quality control system with 25 years of carpet production experience, which strictly controls every link from design to delivery, and has won unanimous praise from more than 1000 cooperative customers around the world. This article will explain in detail the operation logic of our quality control system.
1. Pre-Production: Design & Raw Material Double Check
The quality control of custom carpets starts from the pre-production link to avoid problems from the source.
- Design proofing confirmation: For custom design needs, our professional design team will first make a digital proof and send it to the customer for confirmation. After the design is finalized, we will make a pre-production sample, and the mass production will not start until the customer confirms the sample. For the sample production of design drawings, we only charge a small amount of material and shipping costs, which will be fully refunded after the formal cooperation is reached.
- Raw material incoming inspection: All raw materials entering the factory must pass a strict incoming inspection. We test the specifications, color fastness, environmental protection indicators and wear resistance of the raw materials, and only the raw materials that meet the standards can enter the production workshop. At the same time, we have a stable raw material supply chain, which can ensure the consistency of raw materials for mass production and avoid color difference problems.
2. In-Production: Full-Link Process Monitoring
Our 30,000 ㎡ modern workshop has realized full automation and full monitoring of the production process:
- We have formulated standardized operating procedures for each production link, from weaving, dyeing, post-finishing to backing compounding, each link is equipped with a dedicated quality inspector, who conducts sampling inspection on the semi-finished products in real time, and immediately rectifies any problems found.
- We use advanced testing equipment to monitor the key parameters of the product in real time, including suede density, thickness, flatness and color difference, to ensure that each parameter meets the customer’s customized standards.
- The production management system realizes the traceability of the whole process. Each batch of products has a unique production number, which can trace the production information of each link, and realize the full closed-loop management of quality control.
3. Post-Production: Finished Product Inspection & Delivery Guarantee
Before the product leaves the factory, we will carry out a comprehensive full inspection:
- Finished product full inspection: Each roll of carpet must pass the appearance inspection, size inspection, anti-slip performance test, color fastness test and other multi-dimensional tests. Only products that are 100% qualified can enter the packaging link.
- Standardized centralized packaging: We adopt unified centralized packaging, which can effectively avoid product damage during transportation. At the same time, we will mark the product information on the outer packaging for easy customer inventory and management.
- On-time delivery guarantee: We have an efficient and stable production workshop and raw material supply chain, which can achieve rapid and stable supply. For customized orders, we will formulate a strict production schedule to ensure that the project is delivered on time, and we will keep in touch with the customer throughout the process to update the production progress.
Whether you are a global retailer looking for a stable custom carpet supplier, or an engineering partner with custom carpet needs for commercial spaces, Starfish Carpet can provide you with a zero-defect, on-time delivery one-stop solution. We provide free sample service, and our professional customer service team is online 24 hours a day to answer your questions. Contact us now to start your custom carpet project.